The New Zealand team is responsible for the strategic direction of Harcourts nationally. This includes the delivery of support services to franchisees, business development, training, administration, finance, marketing and event management.Meet our international team here.
Having worked for over 35 years at Harcourts, Jo has experience in most facets of the real estate industry. Now currently the Chief Operations Officer for Harcourts New Zealand she is also a Director and shareholder of the company, and a Director of Mortgage Express and Astute New Zealand Limited.
Jo has exceptional leadership skills that have been consistently recognised in the various roles within the company that she has held over the years. As Financial Controller she lead the Finance Department in developing the best accounting practices, as Head of Technology she lead the team as they developed the first Harcourts website (now the most visited real estate company website in New Zealand), as Head of Franchise Development she oversaw the franchising of 90 offices from company owned to franchised. She went on to become the Northern Regional Manager where she played a key role in growing the Auckland market share and as Chief Operations Manager she was responsible for the day-to-day running of the company as it grew to over 180 offices with over 1,800 sales consultants within New Zealand.
With a corporate team of 28 reporting directly to her, Jo has a strong commitment to the highest of professional standards and she is enthusiastic in providing information and tools that her staff can then implement to ensure the success of their franchise owners. There is no doubt that Franchise Owners across the country hold Jo in high esteem, they look to her for advice and direction and they value her business acumen as well as her friendship. Harcourts International Managing Director, Mike Green, and award-winning Franchise Owners such as Graham Viall and Martin Cooper cannot speak highly enough about her leadership, management, and assistance with growth of their own businesses.
Jo has the innate ability to understand exactly what it takes to build a real estate business as an asset and, most importantly, how to make it profitable. With experience in all aspects of franchising, history in converting a number of offices from other brands and an in-depth knowledge of the Real Estate Agency Act 2008 Jo also continues to work strategically in the business.
In 2015, Jo moved to Chief Operations Officer for Harcourts International, implementing her managerial and directional skills across the eight countries we operate in. In 2019 Jo moved into a New Zealand focused role as Chief Operations Officer. Working closely with the leadership team in each country, Jo continues to work strategically across the business to ensure effective delivery of technology, marketing products, and training, along with business growth and development.
Shane is one of the Regional Managers for the Northern Region of Harcourts NZ. In this role Shane assists Harcourts franchises to reach their full potential by utilising the knowledge base, services and technology support of the Harcourts NZ corporate team.
After a successful career as a sales consultant in Sydney, Shane started his own boutique real estate agency, Ascend Property Group.
Catering to Sydney's Sutherland Shire and surrounding areas, Shane and his team at Ascent Property Group built up a loyal customer base, servicing clients' residential sales and property management needs.
Shane also has a background in finance and mortgage broking, having worked in the banking sector for over seven years prior to turning his hand to real estate.
Customer focused and driven, Shane believes real estate is about ensuring outstanding customer service that creates clients for life.
Scott Cousins is proud to be supporting Harcourts’ 45 businesses in New Zealand’s central north island as the Central Regional Manager.
After a highly successful career as a salesperson in Auckland’s competitive city fringe market, Scott joined Harcourts in 2017 as a Business Operations Manager. In this role Scott was responsible for training and delivering the Harcourts technology and systems to our network of 193 offices, and rolling out initiatives such as regular webinars.
Harcourts is an organisation that is naturally passionate about auctions and the role of the auctioneer and Scott was asked to support our budding auctioneers. Scott developed and delivered a two-day course for those looking to pick up the gavel for the first time, resulting in two champion auctioneers to-date.
With the offer of more responsibility, Scott took the opportunity to move to the winterless north to take up the position of Group Sales Manager for Bay of Islands Realty’s eight offices. There Scott oversaw 33 sales consultants selling over 250 properties a year across residential, lifestyle, rural, commercial, premium and coastal.
Today Scott is thrilled to be supporting our business owners in the central north island, ensuring they have the tools and resources they need to build robust and profitable businesses.
With over 10 years industry experience, having acquired his Diploma in Real Estate making him a Licensed Agent and an Associate of the Real Estate Institute of New Zealand (AREINZ), Scott’s credentials span property management, residential sales, auctioneering, training, and management.
If you’re looking to start or advance your career in real estate or auctioneering, Scott would welcome your call.
Vanessa brings a wealth of experience to her role as Wellington Regional Manager including more than 15 years in the real estate industry across sales, technical training, support and operations management.
A licensed salesperson under the REAA 2008, Vanessa has extensive knowledge and experience and is passionate about making a difference.
Hayden, who has worked in real estate for 14 years started his career in 2005 with Harcourts at Twiss-Keir in Canterbury and was trained under the careful guidance of James Twiss.
Early in his career he won the Real Estate Institute of New Zealand (REINZ) novice auctioneer of the year and has continued auctioneering since. In 2007, Hayden was asked to join another large real estate company and moved to Auckland as their Business Development Manager for Auckland Northland. Following this he went to to open his own real estate business under that same brand in 2009. In 2012, he opened the second office of his growing business. This was all achieved while undertaking a graduate diploma in business studies majoring in real estate and obtaining his Accredited Real Estate Industry New Zealand (AREINZ) status.
Joan leads the NZ communications and works across the Harcourts franchise group nationally. She steers clear and effective multi-channel content for the business, media relations management and drives engagement throughout the organisation. Her work is driven with positivity at the centre of everything she does.
Jodine joined Harcourts NZ in August 2018 as Head of Property Management for NZ. Prior to joining the corporate team at Harcourts, Jodine most recently held the position of General Manager - Commercial Property Management for NAI Harcourts on the North Shore of Auckland.
Jodine has held the position of Business Manager for Auckland Property Management and NZ Business Development Manager for Rockend, supplying software to the property management and body corporate industries in NZ. During her time as a Business Development Manager, she worked with many businesses throughout NZ including Harcourts which helped Jodine to build on her existing knowledge of the industry and her relationships with business owners and property managers in the Harcourts Group.
Jodine's background in real estate exceeds 27 years and although she has focused on commercial and residential property management throughout her career, she also has extensive experience in body corporate management, holiday rentals and business management. Jodine specialises in systems and processes, but her focus remains on building relationships.
After several years as Harcourts NZ's National Events Manager, Emma now manages Harcourts NZ's relationships with sponsorship beneficiaries and business partners. She is also the ambassador for the company's charitable arm, The Harcourts Foundation.
Emma is driven to deliver the best events for her delegates and provide the very highest levels of client service to our business partners.
Mark's key role is to recruit new Auckland-based offices to Harcourts. Mark also works closely with new and existing sales consultants to showcase the benefits of a career within Harcourts. In addition, Mark assists the Harcourts team with career progression, helping people find their perfect fit.
As Legal Counsel for Harcourts NZ corporate, Kelsey's key roles are franchise compliance and assisting the HNZ executive team with strategic projects.
Kelsey has joined Harcourts from Dennis King Law in New Plymouth where she specialised in property and commercial law and led the property team.
Cassie has excelled in several roles within the Harcourts NZ corporate team, including managing reception, assisting the Legal Counsel and supporting the Business Operations Managers before stepping up to head the administration team and to efficiently manage the day-to-day running of the Harcourts NZ corporate office.
Andrew brings a huge passion for real estate and for fine tuning the sales process to his role as Professional Development and Academy Manager.
He takes great satisfaction in seeing others upskill themselves and guiding them to the next level of their career.
Bridget joins the Harcourts New Zealand team as the Academy Training Manager for the South Island after 10 years’ experience in Real Estate across Australia and New Zealand.
Having worked in sales, property management, sales management, marketing and leadership, Bridget has great experience and insights to offer across all facets of real estate life. This gives our team members across the South Island a secret weapon: access to training and mentoring that is of an international standard from one of the best in the business.
Over the past 10 years Bridget had incredible success in real estate sales including being in the top 10 agents for Harcourts Queensland, a Finalist in the REIQ Awards for Agent of the Year. More recently she hung up her sales hat and took on the role of Director of Growth with the Harcourts Solutions Group in Brisbane. The role had oversight of business growth design, change management, agent development and brand & agent marketing. In this role she has not only had a chance to help transform the Harcourts Solutions business to future proof it in an ever-changing industry, but she has also been able to play a larger role in the industry becoming a well-known keynote speaker and trainer.
Barbara's recognised credentials as a top performer in both real estate sales and management underpin her role as Academy Trainer for Harcourts NZ corporate office in Auckland.
Her reputation for all things real estate, people, commitment to excellence and acknowledged leadership qualities allows Barbara to train with credibility and impact. Barbara sets an example with her high level of professionalism and knowledge and translates into tangible benefits for the success of others in their real estate journey and is invaluable in the training environment.
Her reputation for trustworthiness, focused support of others and a sense of humour all bode well to Harcourts' mantra of;
Doing the right thing;
Being courageous; and
Fun and Laughter
As Business Operations Manager at Harcourts NZ, Minnie comes with the intention of dramatically increasing the productivity and performance of people in the real estate industry. She has a number of years of property management and sales experience and has intricate knowledge of the different facets of the real estate industry. Delivering training on the Harcourts suite of products around the country is her thing and her love for technology makes her the go to the person for Harcourts systems.
Aaron combines his real estate experience, wealth of negotiation skills and award-winning charm to get your property sold. As a licensed auctioneer and experienced real estate professional Aaron works closely with real estate agents, vendors and potential buyers ensuring everyone is well prepared on auction day.
In 2006, Aaron bought into the family real estate business in Marlborough. With a proven track record as a sales consultant, owner and auctioneer, Aaron was a pioneer in his market for embracing being No.1 online and initiatives like the 'Dress for Success' campaigns which would often see him swapping his suit for overalls to help get properties 'market ready'. Family and friends of vendors would often refuse to believe that the larger-than-life guy toiling away at the working bee was the real estate agent.
Aaron moved to Auckland, where the busier auction market allows him to follow his dream of being Australasia's best Auctioneer. His successes on a local and national level bode well for him achieving his goal of being the best of the best.
Fiona heads the New Zealand Marketing team and has a single-minded vision of always improving customer brand experience.
Having built her career around developing pragmatic marketing solutions for well-established companies, both locally and internationally, she is passionate about helping businesses improve brand engagement through customer-centric marketing. Driven by innovation and best practice, Fiona gets enormous gratification from empowering businesses and teams to improve efficiency. She is highly skilled at strategy and is a creative story-teller. Her enthusiasm and commitment is highly contagious, and are the drivers behind her ability to produce compelling marketing campaigns and successfully lead large teams through brand refresh, strategy and creative projects. Fiona has worked in the property, IT, fashion, FMCG and advertising industries. Appreciative of everything in its purest state, she believes simple and effective marketing paves the way for a successful brand in this world of disruption.
A budding entrepreneur, Fiona co-owns a digital transformation company, is an ex-restaurateur and is currently writing her first book. She likes to keep herself busy but also manages to find time for the little things in life and is a proud mother of a beautiful little girl who holds her heart.
Tony is the General Manager of NAI Harcourts and is responsible for the growth of the NAI Harcourts commercial brand.
Tony provides strategic guidance and leadership to ensure NAI Harcourts continues to be established as a leading commercial real estate provider in the New Zealand marketplace.
Tony has significant business and commercial real estate experience, obtained in both New Zealand and the Middle East.
Previous to his current role he was General Manager of a large asset management company based in the United Arab Emirates and before that he was a registered property valuer for fourteen years based in Auckland.
Philippa joins the Harcourts New Zealand team with a wealth of International events experience. Responsible for creating, delivering and overseeing a large portfolio of best in class experiences to build brand awareness, engage customers, achieve revenue objectives and support the broader strategic direction.
Philippa's aim is to deliver exceptional and highly valued experiences that ignite positive perceptions of the brand on a national and global scale.
Laura is a Marketing Communications and PR professional with a passion for creating informative, relatable content and media worthy stories that clearly communicate an organisation's brand and value proposition to its existing and prospective customers, partners, stakeholders, influencers and employees.
At Harcourts New Zealand, it’s Laura’s job is to ensure that our internal and external communications are not only informative and professional, but that they reflect the values we live by every day. Trust, honesty and integrity have been the company's hallmarks for over 130 years, which is why we're New Zealand's Most Trusted Real Estate Brand.